FREQUENTLY ASKED QUESTIONS
We Provide Professional, Fun, and Engaging Social Content That Helps Showing the World That You ARE Open For Business!
Can I still post to my Social Media pages?
How soon will you start posting on my page?
Once you’ve given us the necessary access to your Social Media profiles, your social posting and other management/marketing services will begin within 2 business days.
Do I have to sign a contract?
However, unless you’re just not happy with the content we post, we do encourage you to plan on giving us a try for at least three months. This helps us to ensure you understand and accept the expectation that it can take two to three months to train the platforms to show your posts and to grow an online audience.
Can I upgrade my account at a later date?
Asbsolutely. If you decide to create additional social media accounts for posting, or were simply giving us a try on Facebook before giving us access to the rest of your accounts, just let us know and we’ll update your account immediately. If you create the accounts yourself, simply give us the login and we can start posting to them within a few days. If you need or want us to create new or additional, social media accounts for you, there is a one-time charge of $50 per account to create the new accounts.
Why can't I be billed by a monthly invoice for this service?
With all of our clients starting Engines on different days of the month, billing each one separately, tracking payments, did they pay, did they not, did their card get declined, etc. etc. would take a full time employee dedicated to just billing. Our prices would have to go up drastically just to cover costs for that one employee. We don’t want that and neither do you! So we set EVERYONE up on auto-billing for month to month services, and in some cases we offer deals for yearly packages too!
And remember, we don’t have any contracts or commitments so if you change your mind and want us to shut down your engine, simply let us know here and we’ll get you taken care of.